Terms and conditions

Detailed description of goods and/or services
Chavda And Associates is a business in the procurement industry that specialising in procuring anything  constructions and mining companies in Africa.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 30 working days and delivery confirmed by way of booking number. Must mention the use of courier and/or postal services and associated costs, if applicable.


Return and Refunds policy
The provision of goods and services by Chavda And Associates is subject to availability.  In cases of unavailability, Chavda And Associates will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 15 % administration fee.

(If appropriate – provide details of your policy regarding damaged goods).  Also mention guarantees, warranties, etc.

Customer privacy policy

Chavda And Associates shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Chavda And Associates bank account, the details of which will be provided on request

Credit card acquiring and security

Credit card transactions will be acquired for Chavda And Associates via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy.  

Customer details separate from card details
Customer details will be stored by Chavda And Associates separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Responsibility

Chavda And Associates takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and Chavda And Associates chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Block E, Georgian Place, 18 Southway, Sandton

Variation

Chavda And Associates may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Chavda And Associates private company based in South Africa trading as Chavda And Associates and with registration number 1999/027629/07.


Chavda And Associates contact details

Email: info@chavda.com

Telephone: (+27) 112 620 135

 

What Do We Do

Procurement
Logistics
Support
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CONTACT US

Tel: +27 11 262 0135
Fax: +27 11 262 0134
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