Privacy Policy

Last updated: October 10, 2025

chavda.com operates this store and website, including all related information, content, features, tools, products and services (“Services”), in order to provide you with a curated shopping experience. The store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply regarding your personal data.

By using our Services, you agree to the collection and use of information as described in this policy.

Personal Information We Collect

“Personal information” refers to data that can identify or be linked to you.

We may collect:

• Contact details: name, address, email, phone number
• Financial information: payment and billing details
• Account information: username, password, preferences
• Order information: purchases, returns, cart activity
• Communication data: support messages and inquiries
• Device information: IP address, browser type, device data
• Usage data: browsing and interaction behaviour

How We Collect Information

• Directly from you when you place orders or contact us
• Automatically through cookies and website usage
• From service providers (e.g. Shopify, payment processors)
• From third-party partners

How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver products and manage your account
• Provide customer support
• Improve our services and user experience
• Send marketing communications (if opted in)
• Prevent fraud and ensure security
• Comply with legal obligations

Sharing of Information

We may share your personal information with:

• Shopify and service providers (payments, hosting, logistics)
• Marketing and analytics partners
• Affiliated businesses
• Legal or regulatory authorities when required

Shopify Relationship

Our store is hosted by Shopify, which processes certain data to provide and improve services.

You can view Shopify’s Privacy Policy here.

Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our store.

Children’s Privacy

We do not knowingly collect personal data from children under the legal age in your jurisdiction.

Data Security & Retention

We use reasonable security measures but cannot guarantee complete protection of your data.

We retain personal data only as long as necessary for business, legal, and operational purposes.

Your Rights

You may have the right to:

• Access your personal data
• Request correction or deletion
• Request data portability
• Opt out of marketing communications

You can contact us to exercise these rights.

International Transfers

Your data may be transferred and stored outside your country, including through Shopify infrastructure.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Information

Address:
Georgian Place, 18 Southway Rd, Kelvin, Sandton, 2146

Phone: 011 262 0135
Email: mchavda@chavda.com