Privacy Policy

Last Updated: October 10, 2025

chavda.com operates this store and website, including all related information, content, features, tools, products and services (“Services”), to provide a curated shopping experience. The store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply regarding personal data.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

Personal Information We Collect

We may collect the following:

• Contact details: name, address, phone number, email
• Financial information: payment and billing details
• Account information: username, password, preferences
• Order data: purchases, returns, cart activity
• Communication data: support messages and inquiries
• Device data: IP address, browser, device type
• Usage data: browsing behaviour and interactions

How We Collect Information

• Directly from you when placing orders or contacting us
• Automatically via cookies and analytics tools
• From Shopify and service providers
• From third-party partners

How We Use Your Information

We use your data to:

• Process and fulfil orders
• Manage accounts and customer support
• Improve website performance and user experience
• Send marketing communications (if opted in)
• Prevent fraud and ensure security
• Comply with legal obligations

Sharing of Personal Information

We may share your information with:

• Shopify and service providers (payments, hosting, logistics)
• Marketing and analytics partners
• Affiliated companies
• Legal or regulatory authorities if required

Third-Party Websites

We are not responsible for the privacy practices of external websites linked on our store.

Children’s Data

We do not knowingly collect personal information from individuals under the legal age in your jurisdiction.

Security and Retention

We implement reasonable security measures but cannot guarantee absolute security of your data.

We retain personal data only as long as necessary for legal, operational, and business purposes.

Your Rights

You may have the right to:

• Access your personal data
• Request correction or deletion
• Request data portability
• Opt out of marketing communications

To exercise these rights, contact us using the details below.

International Transfers

Your data may be transferred and processed outside your country, including through Shopify infrastructure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Information

Address:
Georgian Place, 18 Southway Rd, Kelvin, Sandton, 2146

Email: marketing@chavda.com